FAQs

Returns & Refunds FAQ

What is your return policy?

Lumineux has a 30-day money back guarantee for first-time purchases through our website only. Any further purchases or recurring shipments are not eligible for refund unless the product is damaged or defective. Please email care@oralessentials.com for any questions regarding these policies.

How long do refunds take to process?

It takes about 7-10 business days for the refund to process! Please email care@oralessentials.com if you have any questions!

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